Ligalo Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 21, 2025

Primea Group ("we" or "us") respects your privacy and is committed to protecting your personal data in accordance with the provisions of Organic Law No. 63 of 2004 on the protection of personal data, and the instructions of the National Authority for the Protection of Personal Data (INPDP). This policy explains how we collect, use, and protect your information when you use the Ligalo application.

1. Information We Collect

  • Identification Information: Full name, email address, phone number, and national ID when required.
  • Usage Data: Record of interactions with the app, pages accessed, and usage patterns.
  • Device Information: Device type, operating system, IP address, language settings.
  • Support Correspondence: Content of messages or requests submitted through official communication channels.

2. How We Use Information

  • To provide, operate, and improve Ligalo services.
  • To communicate with you regarding your account and technical or legal updates.
  • To ensure compliance with local legal requirements (Tunisian GDPR and INPDP).

3. Personal Data Sharing

We do not sell your personal data. We may share it only under the following conditions:

  • Service Providers: With trusted third parties who provide support services like hosting, communications, and data analysis, under confidentiality agreements.
  • Legal Requirements: When required by court order or applicable legislation.

4. Data Retention Period

We retain your information for the period necessary to fulfill the purposes mentioned or as required by law. When the purpose expires, data is securely deleted.

5. Security

We implement appropriate technical and organizational measures to ensure the protection of your personal data from unauthorized access, use, or disclosure.

6. Your Rights

Under Tunisian personal data protection law, you have the following rights:

  • The right to access your personal data.
  • The right to request correction or updating of your information.
  • The right to object to or request deletion of your data, within legal limits.

To exercise your rights, you may contact us at: privacy@ligalo.tn.

7. Privacy Policy Changes

We reserve the right to modify this privacy policy as needed, in line with legal requirements or changes to our services. Significant changes will be communicated via email or through the App.

8. Contact Us

For any inquiries or requests regarding personal data protection, please contact us via: